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使用URL集成的方式集成报表和仪表板页面后,不能直接打开文档,而是跳转至登录页面。
发生这种现象的原因有可能是因为如下几种情况,请您参考排查:
(1) URL字串拼接不正确。
比如:将 “&token=” 写成了 “@token=” 或 “?token=” 。
正确的URL示例为:http://localhost:51980/dashboards/view/5d5cafe6e98abc00018ff4e5?theme=default&lng=zh-CN&token=0b77ebfe232bff06248ce245c24af6aa84010b5f747ef41e605b08ae310a6fed
(2) “token” 单词拼写错误。
(3) Token(令牌)失效。有关令牌的实效性说明,请参见生成令牌。
(4) 生成Token所用的用户角色没有相应的权限。
只有当用户所属角色开通了查看报表或仪表板的权限后,才可以使用其令牌访问对应的文档。有关角色权限的设置方法,请参考角色权限。
(5) 并发数已满(显示【在线人数已满】)。
如显示“在线人数已满”则表示系统中当前并发数已满,请联系管理员进行处理。
管理员可通过后台管理,将当前不需要登录系统的用户断开,以释放并发。详见并发管理。
(6) URL中登录服务器的部分设置了大写英文字母。
如您使用域名进行了系统发布,请注意URL中域名不可使用大写英文字母.
如排查后,仍有问题,请联系我们的技术支持寻求帮助。